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Effective October 29, 2023
TIHP’s new toll-free and TTY numbers for prospective and enrolled members and providers will be 833-471-8447 (TTY: 833-414-8447).


Texas Independence Health Plan is an insurance product sold through licensed and appointed agents.  The agent will complete a “Scope of Appointment” form and detail what will be discussed during the sales presentation. After that, the agent will discuss various elements of the plan with a specific focus on eligibility, service area, covered services, and cost-sharing.

If you want to enroll after the presentation, you will complete an Enrollment Form and return it to the agent for processing.

Once the enrollment form is processed, you will receive a welcome packet with a confirmation notice stating their effective date of enrollment and your plan’s ID card along with information on how to access your Evidence of Coverage, formulary, provider directory, and pharmacy directory.

Downloadable 2024 Enrollment Forms:

Download Texas Independence Health Plan HMO SNP Enrollment Form

Download Texas Independence Health Plan HMO SNP Enrollment Form (Spanish)

These enrollment forms are available for download. Once completed and signed, please mail to the contact information below.

Texas Independence Health Plan
1908 N. Laurent
Suite 250
Victoria, TX 77901

If you have additional questions, please contact our Member Services number at 833-471-8447 for additional information. (TTY users should call 833-414-8447). Hours are 8:00 A.M. to 8:00 P.M., seven days a week from October 1 through March 31; 8:00 A.M. to 8:00 P.M. Monday to Friday from April 1 through September 30.

Page Last Updated:  10/15/2023

Texas Independence Health Plan is a HMO-SNP with a Medicare contract. Enrollment in Texas Independence Health Plan depends on contract renewal. H5015_TIHPWEB_2024